Quality
Quality and documents
An unbroken cold chain and full paperwork with every lot.
01Stages
The cold chain: what is checked at each stage
The standard procedure in the frozen meat trade.
-
01
At the producer
The product is frozen and packed in cartons.
- Checked
- core temperature at −18 °C or below; packaging intact; production date and lot number on the label
- Document
- producer’s quality certificate, veterinary certificate
-
02
In transit
The shipment travels in a reefer truck held at −18 °C.
- Checked
- the reefer is pre-cooled before loading; temperature is logged throughout the trip
- Document
- international consignment note (CMR), temperature log
-
03
At the border and customs
The shipment passes veterinary control and customs clearance.
- Checked
- the document set is complete; labels match the paperwork
- Document
- veterinary certificate, customs declaration
-
04
Warehouse acceptance
The shipment is received and placed in a freezer room.
- Checked
- temperature on arrival; cartons and seal intact; quantity; a lab sample where required
- Document
- acceptance report, lab test results
-
05
Handover to the buyer
The shipment is loaded onto the buyer’s vehicle.
- Checked
- temperature at loading; quantity and lot; the vehicle is pre-cooled
- Document
- waybill, copies of certificates
02Temperature
Temperature control
- −18 °C is the standard storage and transport temperature for frozen meat and poultry.
- Temperature is measured at three points: at loading, in transit and at warehouse acceptance.
- Cartons showing signs of thawing — ice build-up, deformation or wet packaging — are set aside.
03Acceptance
Acceptance and claims
- 1
Check on receipt
Temperature, quantity and packaging condition — before unloading.
- 2
Record any discrepancy
Note it on the waybill and photograph the labels and cartons.
- 3
Report it the same day
Send us the lot number and the photos.
- 4
Resolved under the contract
Replacement or return terms are set in the supply contract.
04Documents
Every lot comes with documents
What each document confirms.
- Veterinary certificateConfirms the product has passed veterinary control; issued by the competent authority of the exporting country.
- Quality certificateIssued by the producer: product name, lot, production date and shelf life.
- Laboratory test reportThe result of lab testing on a sample taken from the lot.
- Customs declarationShows the shipment has been cleared through customs.
Certificates and permits
Ask for price and availability
Choose whatever is easiest for you.